AI-powered summaries for faster, smarter decision-making

Smart summaries that turn information into action

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Extract key insights without the extra work

Long email threads, complex cases, and dense reports take time to comb through. Tekst’s Smart Summaries extract the most relevant details by understanding context and needs–so teams can act faster, align better, and stay focused on what matters.

Enterprise customer support teams
Generate AI-powered summaries of customer inquiries across chat, email, and ticketing systems.
Risk & compliance teams
Summarize case files, compliance reports, and dispute resolutions to accelerate audits and regulatory filings
Global sales & account management teams
Summarize multi-touchpoint client interactions, contracts, and past engagements to accelerate deal cycles and improve customer retention.

AI-generated summaries enable fast decision-making

Tekst scans conversations, documents, and case histories to generate summaries with key details, action items, and next steps—saving teams hours of manual work. By identifying the most relevant content, decision-makers can react quickly, resolve issues proactively, and maintain momentum.

Less busy work, more impact—because your team’s time is too valuable to waste. With Tekst acting as your AI-powered team member, your team spends less time sifting through long email threads and dense reports—and more time focusing on high-value work. 

Enhance productivity & team collaboration

Seamless integration

Tekst integrates seamlessly with Outlook, Salesforce, and Zendesk, embedding AI-generated summaries directly into existing workflows. Enjoy frictionless productivity powered by AI.

Turn your back-office in a
competitive advantage
Your model

Custom AI model trained on your data, operations and knowledge, trained to improve continuously

Your data

The data is your and stays yours, Tekst never persists yourdata at any given time

Your setup

No change management needed,you stay working on your current tools.

Top use cases for process automation

AI-powered solutions for real-world operations
“Their AI-powered solution improved our email routing accuracy to 90%”

“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”

Christophe Lapeau
Securex
Case & incident management

Powering next-gen enterprise operations

Big claims are easy. Real impact is what matters. Tekst doesn’t just promise efficiency—we turn "where did that message go?" into "already handled."

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Food
Milcobel is one of Belgium's largest dairy cooperatives, delivering high-quality dairy products like milk powders, mozzarella, cheese, and ice cream to B2B customers globally. Milcobel generated a revenue of €1.5 billion, with over 1,800 global employees and millions of cows. Switched from personal inboxes to using 1 shared inbox, integrated with Outlook and SAP‍.
HR Services
Securex provides comprehensive HR services, from social secretariats and entrepreneurial support to prevention services.
Medtech
Becton Dickinson (BD) is a global medical technology leader that manufactures and sells medical devices to hospitals, laboratories, and healthcare institutions worldwide. With a vast network of customers, BD faces the ongoing challenge of delivering exceptional service while managing an enormous volume of support requests.

Learn more about what Tekst can do

Discover the impact of AI on your enterprise. Whether you're exploring automation or ready to optimize at scale, our experts are here to help—no jargon, just real solutions.

Talk to our experts
Name Surname
Automation Engineer @ Tekst