Smarter email management at scale

Clutter removal & email filtering

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Eliminate inbox clutter & focus on high-value work

Customer operations teams waste hours sorting through spam, duplicate requests, and irrelevant emails that add zero business value. Tekst automates email filtering, removing up to 96% of distractions before they ever reach your team.

High-volume customer support & help desks
Eliminate duplicate requests, spam, and non-actionable messages to streamline case management and accelerate response times across global support teams.
Enterprise IT & service management (ITSM)
Filter out irrelevant system notifications, vendor emails, and false-positive alerts to ensure IT teams focus on critical system incidents and high-priority tickets
Global retail, e-commerce & FMCG brands
Automate email triage for order changes, return requests, and customer complaints, separating high-priority customer issues from promotional and low-urgency messages.

Filter out the noise

Tekst’s custom LLM eliminates spam and clutter by continuously reading and categorizing all incoming emails. By automating email triage, Tekst ensures critical communications are prioritized while unnecessary distractions never disrupt your operations.

Who can focus when you have hundreds, if not thousands, of unsorted messages? Tekst takes care of that for your teams, reducing workload and giving back time for the important stuff. 

Spend time on work that matters

Customizable to your business needs

No two businesses define clutter the same way. Tekst learns from your workflows, continuously adapting to your organization’s unique filtering needs. Whether it's duplicate emails today or low-priority client inquiries tomorrow, Tekst refines its model over time—ensuring that what matters always gets through, and what doesn’t, doesn’t.

Turn your back-office in a
competitive advantage
Your model

Custom AI model trained on your data, operations and knowledge, trained to improve continuously

Your data

The data is your and stays yours, Tekst never persists yourdata at any given time

Your setup

No change management needed,you stay working on your current tools.

Top use cases for process automation

AI-powered solutions for real-world operations
“Their AI-powered solution improved our email routing accuracy to 90%”

“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”

Christophe Lapeau
Securex
Case & incident management

Powering next-gen enterprise operations

Big claims are easy. Real impact is what matters. Tekst doesn’t just promise efficiency—we turn "where did that message go?" into "already handled."

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Food
Milcobel is one of Belgium's largest dairy cooperatives, delivering high-quality dairy products like milk powders, mozzarella, cheese, and ice cream to B2B customers globally. Milcobel generated a revenue of €1.5 billion, with over 1,800 global employees and millions of cows. Switched from personal inboxes to using 1 shared inbox, integrated with Outlook and SAP‍.
HR Services
Securex provides comprehensive HR services, from social secretariats and entrepreneurial support to prevention services.
Medtech
Becton Dickinson (BD) is a global medical technology leader that manufactures and sells medical devices to hospitals, laboratories, and healthcare institutions worldwide. With a vast network of customers, BD faces the ongoing challenge of delivering exceptional service while managing an enormous volume of support requests.

Learn more about what Tekst can do

Discover the impact of AI on your enterprise. Whether you're exploring automation or ready to optimize at scale, our experts are here to help—no jargon, just real solutions.

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Name Surname
Automation Engineer @ Tekst