Turn complaints into quick resolutions
AI that sorts, escalates, and resolves complaints
Tekst transforms complaint management with AI-powered automation, ensuring every issue is categorized, routed, and resolved instantly. By reducing delays, improving accuracy, and maintaining compliance, Tekst helps businesses deliver faster resolutions, happier customers, and stronger regulatory adherence.
AI-powered complaint triage for faster resolutions
Tekst analyzes complaint content, sentiment, and urgency to categorize and prioritize cases in real-time. High-priority issues are escalated instantly, while routine complaints receive automated responses or deflection workflows.
When issues arise, trust is everything. Tekst safeguards your reputation by ensuring every complaint is logged, tracked, and resolved with full compliance. With airtight documentation and automated workflows, no case slips through the cracks—so you can focus on delivering confidence and accountability when it matters most.
Ensure compliance & maintain Customer trust
Scale your business without increasing the workload
As your business grows, so will your inbox. Tekst adapts to increasing complaint volumes, allowing enterprises to manage high caseloads without sacrificing response time or service quality.
competitive advantage
Custom AI model trained on your data, operations and knowledge, trained to improve continuously
The data is your and stays yours, Tekst never persists yourdata at any given time
No change management needed,you stay working on your current tools.
Top use cases for process automation
“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Powering next-gen enterprise operations
Big claims are easy. Real impact is what matters. Tekst doesn’t just promise efficiency—we turn "where did that message go?" into "already handled."
Learn more about what Tekst can do
Discover the impact of AI on your enterprise. Whether you're exploring automation or ready to optimize at scale, our experts are here to help—no jargon, just real solutions.