Every detail, exactly where you need it
AI-powered case enrichment
Incomplete cases slow down operations, increase response times, and create unnecessary back-and-forth. Tekst eliminates these inefficiencies by automatically extracting, structuring, and enriching case data in real-time. With deeper context, agents can resolve issues faster, reduce errors, and enhance the customer experience—without the manual effort.
Context-rich cases for faster resolutions
Tekst extracts key details from emails, documents, and databases, ensuring agents have instant access to critical information—eliminating the need for manual searches and reducing response times.
By automatically enriching cases with structured data, Tekst ensures agents have the full picture upfront, minimizing repetitive queries and allowing teams to resolve issues faster and more accurately.
Reduce follow-ups & improve customer satisfaction
Effortless integration with your existing systems
Tekst seamlessly connects with CRMs, ERPs, and ticketing platforms, enriching cases in real-time without complex IT involvement.
competitive advantage
Custom AI model trained on your data, operations and knowledge, trained to improve continuously
The data is your and stays yours, Tekst never persists yourdata at any given time
No change management needed,you stay working on your current tools.
Top use cases for process automation
“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Powering next-gen enterprise operations
Big claims are easy. Real impact is what matters. Tekst doesn’t just promise efficiency—we turn "where did that message go?" into "already handled."
Learn more about what Tekst can do
Discover the impact of AI on your enterprise. Whether you're exploring automation or ready to optimize at scale, our experts are here to help—no jargon, just real solutions.