AI-generated responses, human-approved precision

Proposed Answer Generation

Talk to Tekst
Automate responses to free up your team

Sometimes issues are easy to resolve. Let Tekst draft accurate, context-aware responses—so your team can simply review and send. Tekst enables your team to stay efficient while delivering personalized, high-quality support at scale. 

Customer care teams
Generate accurate, AI-powered responses for high-volume inquiries, reducing resolution time and ensuring consistent service across global teams.
Retail & e-commerce
Automate responses for order status, returns, refunds, and high-volume customer service requests
Financial services
Automate responses for high-frequency banking inquiries—transaction status, account verification, loan applications, and compliance-driven requests—reducing wait times and improving service accuracy

AI-Generated, human-approved

Tekst drafts accurate, context-aware responses using company-specific data and past interactions, ensuring consistency across every reply. Teams can review, edit, and approve responses before sending, reducing manual effort while maintaining control over quality and tone.

Tekst enables teams to focus on complex customer issues that require human attention. Customers receive instant responses to standard questions, reducing wait times and frustration.

Faster response times

Seamless integration

Tekst integrates directly with email, chat, WhatsApp, and ticketing systems, embedding suggested responses within the tools teams already use. No searching, no extra steps. With a frictionless adoption process and minimal training required, Tekst enhances efficiency while keeping human oversight intact.

Turn your back-office in a
competitive advantage
Your model

Custom AI model trained on your data, operations and knowledge, trained to improve continuously

Your data

The data is your and stays yours, Tekst never persists yourdata at any given time

Your setup

No change management needed,you stay working on your current tools.

Top use cases for process automation

AI-powered solutions for real-world operations
“Their AI-powered solution improved our email routing accuracy to 90%”

“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”

Christophe Lapeau
Securex
Case & incident management

Powering next-gen enterprise operations

Big claims are easy. Real impact is what matters. Tekst doesn’t just promise efficiency—we turn "where did that message go?" into "already handled."

Talk to our team
Food
Milcobel is one of Belgium's largest dairy cooperatives, delivering high-quality dairy products like milk powders, mozzarella, cheese, and ice cream to B2B customers globally. Milcobel generated a revenue of €1.5 billion, with over 1,800 global employees and millions of cows. Switched from personal inboxes to using 1 shared inbox, integrated with Outlook and SAP‍.
HR Services
Securex provides comprehensive HR services, from social secretariats and entrepreneurial support to prevention services.
Medtech
Becton Dickinson (BD) is a global medical technology leader that manufactures and sells medical devices to hospitals, laboratories, and healthcare institutions worldwide. With a vast network of customers, BD faces the ongoing challenge of delivering exceptional service while managing an enormous volume of support requests.

Learn more about what Tekst can do

Discover the impact of AI on your enterprise. Whether you're exploring automation or ready to optimize at scale, our experts are here to help—no jargon, just real solutions.

Talk to our experts
Name Surname
Automation Engineer @ Tekst