Inbox structuring with custom AI 

Get your shared inbox under control.

Tekst AI adds structure, triage, and tracking to overloaded shared mailboxes, without changing how your team works. Go live in 6 weeks.

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Shared Inbox Challenges

Tekst’s enterprise AI automates inbox management, instantly categorizing, prioritizing, and routing emails to the right teams.

No more manual email triage
Tekst AI auto-tags and assigns every incoming email based on topic, urgency, and language.
Faster resolution time
Tekst AI routes messages instantly to the right team, improving response times and preventing bottlenecks.
Get insights in your inbox
Understand what is coming in and how it gets handled so you can take the right actions.

AI-powered email sorting & routing

Tekst’s context-aware AI analyzes content, urgency, and historical data to classify and route emails instantly. Critical messages are prioritized and assigned immediately to the correct person or team.

Realtime insights into volumes & trends

Track email load, response speed, bottlenecks and missed SLA risk in one dashboard. Spot operational issues before they escalate and make reporting to leadership a lot easier.

No change management, keep working in Outlook.

Tekst connects directly in the background with Outlook but also Gmail, Salesforce and other enterprise systems. We automate email processing without disrupting existing workflows, reducing administrative workload one email at a time.

Turn your back-office in a
competitive advantage
AI built for your business

A custom-trained AI model built on your company’s data, workflows, and expertise—continuously learning and optimizing to improve efficiency at scale.

Enterprise-grade security & compliance

Your company retains full ownership and control of its data. Tekst processes information in real-time, ensuring enterprise-level security, compliance, and trust.

Seamless integration

No change management required. Tekst integrates directly into your company’s existing tools and systems, keeping operations smooth, efficient, and scalable.

Top use cases for process automation
AI-powered solutions for real-world operations
“Their AI-powered solution improved our email routing accuracy to 90%”

“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”

Christophe Lapeau
Product Owner at Securex
Case & incident management
Customer support & response optimization
View all use cases

Powering next-gen enterprise operations

Big claims are easy. Real impact is what matters. Tekst doesn’t just promise efficiency—we turn "where did that message go?" into "already handled."

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Food
Milcobel is one of Belgium's largest dairy cooperatives, delivering high-quality dairy products like milk powders, mozzarella, cheese, and ice cream to B2B customers globally. Milcobel generated a revenue of €1.5 billion, with over 1,800 global employees and millions of cows. Switched from personal inboxes to using 1 shared inbox, integrated with Outlook and SAP‍.
HR Services
Securex provides comprehensive HR services, from social secretariats and entrepreneurial support to prevention services.
Medtech
Becton Dickinson (BD) is a global medical technology leader that manufactures and sells medical devices to hospitals, laboratories, and healthcare institutions worldwide. With a vast network of customers, BD faces the ongoing challenge of delivering exceptional service while managing an enormous volume of support requests.

Learn more about what Tekst can do

Discover the impact of AI on your enterprise. Whether you're exploring automation or ready to optimize at scale, our experts are here to help—no jargon, just real solutions.

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Name Surname
Automation Engineer @ Tekst