Intelligent email routing for high-volume teams
Seamless email workflows for high-volume operations
Shared inboxes like support@yourcompany.com or order@yourcompany.com are often overwhelmed with thousands of emails daily, making it difficult for teams to track, prioritize, and respond to messages. Tekst’s enterprise AI automates inbox management, instantly categorizing, prioritizing, and routing emails to the right teams.
AI-powered email sorting & routing
Tekst’s context-aware AI analyzes content, urgency, and historical data to classify and route emails instantly. Critical messages are prioritized and assigned immediately, while routine inquiries are efficiently queued—eliminating manual triage and delays.
Tekst automates inbox workflows, reduces clutter, and prevents message duplication, ensuring teams always have a clear, structured view of incoming requests. Every email is tagged, categorized, and assigned to the right person—so teams can focus on resolving issues, not sorting emails.
Improved collaboration & real-time visibility
Seamless integration with CRM & ticketing systems
Tekst connects directly with Salesforce, Zendesk, Outlook, and enterprise systems, automating email processing without disrupting existing workflows. Every interaction is logged, linked, and tracked, reducing administrative workload and ensuring full visibility into customer communications.
competitive advantage
Custom AI model trained on your data, operations and knowledge, trained to improve continuously
The data is your and stays yours, Tekst never persists yourdata at any given time
No change management needed,you stay working on your current tools.
Top use cases for process automation
“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Powering next-gen enterprise operations
Big claims are easy. Real impact is what matters. Tekst doesn’t just promise efficiency—we turn "where did that message go?" into "already handled."
Learn more about what Tekst can do
Discover the impact of AI on your enterprise. Whether you're exploring automation or ready to optimize at scale, our experts are here to help—no jargon, just real solutions.