Enterprise AI to
optimize your operations.
Top use cases for Tekst
Shared Inbox Management
Case & Complaint
Management
Compliance and
SLA Management
Order intake and
Response Management
Customer & Employee
Experience
Objective Insights
and Reporting
Welcome to AI whole new world.
For most enterprises it takes ages to get any sizable IT change implemented. So we are pretty proud with Tekst it only takes 3 days to unlock the real AI impact on your front-and back office operations.
Without Tekst
With Tekst
Get more out of your current systems
Our platform operates behind the scenes, so you can keep using the systems you are familiar with, without disruption.
What makes Tekst AI so unique?
DeepContextTM
Core Insights
Dynamic Automations
Tekst interprets the context, content, intent, and sentiment behind them and can extract multiple priorities from a single message.
Tekst detects trends based on 100% of your message traffic, including emails, tickets, chats and other channels. So you can make data-driven decisions about optimizing your critical workflows and boost your service delivery.
Tekst interprets the context, content, intent, and sentiment behind them and can extract multiple priorities from a single message.
Make Einstein your Copilot
Unlock the value from current and past investments in Salesforce.
Tekst doesn’t replace Salesforce’s Einstein, it makes Einstein’s life easier (and yours too). If your business handles complex cases and operates across multiple languages or systems, Tekst can take your AI-powered customer operations to the next level.
Data Privacy & Security with ISO certification
Frequently Asked Questions
Why does Tekst.com use artificial intelligence?
Tekst.com uses AI to help businesses manage their communications more efficiently. By automating repetitive tasks like sorting and routing messages, AI allows teams to focus on more important tasks while ensuring nothing gets overlooked.
How does it get implemented?
Implementation is quick and seamless. Tekst integrates with your existing tools like email or CRM, and within just a few days, it's fully set up to start improving your workflow by learning from your historical data.
How does Tekst improve Salesforce Einstein?
Tekst works alongside Salesforce Einstein, making it smarter by handling complex cases, large datasets, and multiple languages with ease. It’s designed to manage deeper, more intricate scenarios that Einstein may struggle with, helping your AI-powered operations run smoother.
Is my data safe on Tekst.com?
Absolutely. Tekst follows strict data security protocols and does not store or duplicate your data. Once the AI has learned from your data, it is deleted to ensure full privacy and compliance with regulations.
What does Deep Context mean?
Deep Context is Tekst's ability to understand not just the words in a message, but the intent and priorities behind them. This allows the AI to route messages correctly, respond faster, and ensure your team has everything they need to act effectively.
What does it cost?
Tekst offers flexible, volume-based pricing with a "No Cure, No Pay" guarantee. You only pay when Tekst delivers results. Reach out to us for a custom quote based on your specific needs.