Infrastructure and Application security

Tekst leverages Amazon Web Services (AWS) infrastructure, hosted in data centers, located in Ireland and Paris, within the EU. Our infrastructure complies with various security standards, including:

• SOC 1 / ISAE 3402
• SOC 2
• SOC 3
• FISMA, DIACAP, and FedRAMP
• CSM Levels 1-5
• PCI DSS Level 1
• ISO 9001 / ISO 27001

Our application security includes secure access through HTTPS, with OAuth 2.0 protocol handling authentication and authorization. Authentication is further reinforced by Auth0's broad information security certification. We emphasize secure development with comprehensive testing, vulnerability scanning, and strict code reviews.

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Data security and GDPR Compliance

We provide a secure and isolated environment for all our customers, ensuring the highest level of data security by encrypting all data in transit (using SSL/HTTPS) and at rest (using AES encryption). Our cloud usage is limited to streaming purposes, not persisting any personally identifiable information (PII). For specific needs, PII is stored in secure, isolated "cold" storage. We offer customizable data retention policies to comply with GDPR and align with individual company policies.

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Reliability and Uptime

At Tekst, we understand the importance of maintaining a high level of uptime and availability for our customers. Our team prioritizes the monitoring of all our microservices to ensure smooth operation. In the unlikely event of downtime, we respond with the highest urgency and keep our customers informed about the status of the issue.

Check out our status.