ServiceNow

At Tekst, we're dedicated to enhancing your service management tools. Our AI platform is expertly designed to integrate seamlessly with advanced systems like ServiceNow. Our goal is to enrich, not replace, your service management workflows.

Invisible Yet Impactful

Our integration with ServiceNow operates in the background, ensuring your team continues using ServiceNow with the comfort and familiarity they're accustomed to. Tekst's presence is subtle but significant, working quietly to analyze, enrich, and automate your B2B communications, thereby enhancing service efficiency and effectiveness.

Intelligent Automation Meets Your ServiceNow System

Elevate your ServiceNow experience with Tekst’s AI-driven enhancements, offering:

• Enhanced Communication Analysis: Delve into your service interactions within ServiceNow. Tekst intelligently analyzes these communications, providing valuable insights and patterns to improve service delivery and customer satisfaction.
• Automated Efficiency: Streamline your service processes. Tekst automatically tags, prioritizes, and reroutes service requests and incidents within ServiceNow, ensuring quicker resolutions and more efficient case handling.

Customized for Your ServiceNow Ecosystem

Understanding the unique nature of each ServiceNow implementation, Tekst is:

• Highly Adaptable: Seamlessly integrated into your specific ServiceNow environment, complementing your existing service management processes without any disruption.
• Scalable and Secure: Built to handle large-scale operations, Tekst maintains the highest standards of security and compliance, crucial for your ServiceNow environment.

Enhanced Productivity, Streamlined Service Management

Integrating Tekst with ServiceNow transforms how your team manages service delivery:

• Reduced Manual Tasks: By automating request and incident sorting and tagging, your team can focus more on resolving complex issues and improving customer experiences.
• Quicker, Informed Responses: Utilize insights derived from your ServiceNow data for faster, more effective decision-making, leading to enhanced service quality and customer satisfaction.

Redefine Service Management with Tekst and ServiceNow

Step into a new era of service management with Tekst integrated into your ServiceNow system. Our technology brings the best of AI-driven communication analysis and automation into your service operations, enhancing your team's ability to deliver exceptional service while maintaining the essence of your ServiceNow experience. Experience the synergy of Tekst and ServiceNow – where advanced technology meets optimized service management.